Testimonials
  • Phil - NZ

     “Matthew contacted me yesterday to sort out my email problems. I must say he was very professional and must be a real asset to your organisation.”

    Phil, Manufacturing training business, Australia and New Zealand 

Our Clients

Our clients are a diverse group – from a wide range of industries and sectors, small to large, and have a range of reasons for becoming Channel Partners with Gecko Rescue. 

 

Types of organizations that will benefit from becoming a channel partner include:

Software developers

  • IT outsourcing
  • Web designers
  • Industry associations
  • Education institutions
  • Community organizations
  • Not for profit organizations 

Here is a selection of case studies and testimonials

 

 

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Calxa

builds and sells world class budgeting and cash flow forecasting software to hundreds of not-for-profits and small businesses, and has pioneered the animation of financial reporting software in Australia and New Zealand. Calxa outsources first level support for their new software through Gecko Rescue's SOS for Software.

www.calxa.com

 

"Outsourcing our support has freed us up to focus on other areas of our business. We receive many positive comments from our customers and appreciate the fast response and great customer service Matthew provides."

 
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Computer Whisperer

is a professional IT Outsourcing business that offers a wide range of services for small businesses.  We  provide hosting and managed service solutions to local, national and international customers. We pride ourselves on providing stability and reliability for our clients’ technology investment.  Gecko Rescue's FastFix team handle Computer Whisperer's customer support under Computer Whisperer's own brand.

www.computerwhisperer.com.au

 

"Since using FastFix we have been able to concentrate on our Level2 and Server/Network issues. We still keep our customers happy with their desktop support and we don’t have to put extra staff on. We are very comfortable in outsourcing to FastFix as they have proven themselves to be trustworthy, responsive, prompt, and with a very high-level of customer service. We have received multiple compliments from our customers stating how our FastFix technicians are a real asset to our organisation"

 
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T1 FastFix

T1 are leading web designers and marketing specialists based in Australia and New Zealand who create stunning web sites and support them with top marketing systems.  T1 has created a new brand to supplement their existing service offerings to new and existing clients.

www.T1fastfix.com

 

"Since using FastFix we have been able to concentrate on our Level2 and Server/Network issues. We still keep our customers happy with their desktop support and we don’t have to put extra staff on. We are very comfortable in outsourcing to FastFix as they have proven themselves to be trustworthy, responsive, prompt, and with a very high-level of customer service. We have received multiple compliments from our customers stating how our FastFix technicians are a real asset to our organisation" 

 

 
 

BUSINESS FUNDAMENTALS

Business Fundamentals is a Bookkeeping company. They are certified MYOB consultants. Their memberships include: Australian Bookkeepers Network, Business Institute of Australia, The Institute of certified bookkeepers.

wwwbookkeepersit.fastfix.net.au 

 

"Yes, it was I that used your service.

I found the service just great, after spending many frustrating hours with a Computer shop to get my computers networked for printer use. It took one short phone call to have it sorted, I will definitely be using your services again.

Kind regards


Vicki Kroll MBIA AB"